The Flying Dress Experience

Terms and Conditions 

 

Sickness/Injury/Damages 

 

• Tanya's Traveling Flying Dress is not responsible for any injuries caused during the photoshoot.

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• If you know you are sick before your photoshoot, you MUST notify TTFD in advance and reschedule your appointment. If you arrive sick, we do reserve the right to refuse service.

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• If you are ill when you arrive to the photoshoot session, Tanya's Traveling Flying Dress reserves the right to cancel your photoshoot at any time before or after photoshoot has started.​​

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• We HIGHLY recommend you eat and hydrate before your photoshoot to decrease the likelihood of getting ill during your photoshoot.

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• If you get sick during your photoshoot, your session will end immediately. You will receive the images that were taken before you fell ill, and you will not be refunded for your photoshoot. It is to the discretion of TTFD if you will be able to reschedule your photoshoot.

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• Client agrees that they will replace or reimburse TTFD property for any damage caused to our equipment, dresses or accessories due to illness or carelessness on your part.

 

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Refund Policy 

1.     A deposit based on package and tier is required to book your flying dress session. This deposit goes towards your photoshoot. If you must reschedule, it will be applied towards your reschedule.

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2.     Deposits after 24 hours of your booking are non-refundable, as they are used to secure your session time and date. All sales are final once proof gallery is delivered electronically to the client.

 

 

Rescheduling Policy

 

• You must reschedule your photoshoot within 14 days of cancellation or deposit will be forfeited.

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• Clients will receive 1 additional complimentary reschedule if a second rescheduling is needed.  Deposit will be forfeited if the second rescheduled appointment is not kept.

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• Final payment must be made no less than 48 hours prior to your photoshoot or your appointment will be canceled, and you will have to reschedule

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 Late Arrival, Transportation & No-Show Policy

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• To ensure fairness to all clients and respect for our team’s time, the following policies apply to all Tanya’s Traveling Flying Dress sessions:

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Early Arrival Encouraged

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• While we do offer a grace period, we strongly encourage clients to arrive at least 10 minutes early to allow time for dressing, adjustments, and preparation so that your session can start promptly.

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• Your session begins at the scheduled booking time, not upon arrival. We provide a 10-minute grace period to account for minor, unavoidable delays (such as traffic).

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Late Fee

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• If you arrive more than 10 minutes late, a late fee of $50 USD will be charged for every additional 15 minutes past the grace period.
  Example: 15 minutes late = $50 USD, 30 minutes late = $100 USD, etc.

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• Your final photos will not be released until any outstanding late fees are paid in full.

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No-Show & Cancellation Due to Excessive Lateness

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• If you are 30 minutes late or more without prior notification, our team reserves the right to cancel your session. Your session will be considered a no-show, and any payments made will be forfeited.
  You will be required to pay the outstanding late fee before rescheduling your photoshoot.

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Transportation Policy:​

If Tanya’s Traveling Flying Dress provides or recommends transportation for your session, please be advised that:

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• Transportation is provided to take you directly from your starting location to the photoshoot location, and back after the session.

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• No additional stops or errands are permitted during transportation unless pre-approved or in the case of an emergency, such as a bathroom stop.

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• Unscheduled stops may cut into your session time or result in additional fees.

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We encourage all clients to plan ahead, arrive early, and respect the time reserved for their experience. These policies are in place to ensure that you receive the full value and quality service you deserve.​